Last week, we experienced an issue with Clash rating and implemented a fix for it on Friday. We are aware that some players report unexpected fluctuations in their rating or scoring, but expect this is a temporary effect of the original issue and the fix for it. Player ratings should soon settle into where they are supposed to be, based on that player’s performance in PvP.
We are keeping our eyes on the situation for any new issues and will soon be reviewing the current formula for opportunities to improve. We apologize for this inconvenience and have support available at https://kon.gg/TMNThelp for additional help or if you suspect further issues with your account.
Thank you for your patience and for playing!